Privacy Policy

Introduction

I value your privacy and I'm committed to protecting your personal information. This Privacy Policy explains how I collect, use, and safeguard your information when you visit my website, use my services, or interact with me online.

By using this website or my services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use my services.

1. Information I Collect

I may collect the following types of information:

a. Personal Information
Name, email address, phone number, and any other information you provide when filling out forms, contacting me, or engaging me for a service.

b. Non-Personal Information
Browser type, device information, IP address, and browsing data through cookies and analytics tools.

c. User-Generated Content
Photos, videos, or other content shared for use in content creation, UGC, or social media marketing work.

d. Client Business Information
When providing website design, editing, or newsletter design services, I may collect and handle business information you provide, including branding assets, written content, images, and where relevant to newsletter design - access to your email marketing platform or subscriber list, solely for the purpose of delivering the agreed service.

2. How I Use Your Information

I use your information to:

• Provide and manage content creation, voiceover, editing, newsletter design, and website design services
• Respond to inquiries and provide customer support
• Improve and optimise my website and services
• Send promotional emails or updates (with your consent)
• Comply with legal obligations

3. Cookies and Tracking Technologies

This website uses cookies to enhance your browsing experience. Cookies help me:

• Analyse site traffic and user interactions
• Customise your experience based on your preferences

You can control cookie preferences through your browser settings.

4. Sharing Your Information

I do not sell your personal information. I may share data with:

• Service providers - third-party vendors who assist with analytics, marketing, IT support, or the software platforms used to deliver services (e.g. email marketing tools for newsletter clients)
• Legal obligations - authorities if required by law or to protect my rights

5. Data Security

I implement reasonable security measures to protect your information, including secure data storage. However, no method of transmission over the internet is entirely secure, and I cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt out of receiving promotional emails
• Disable cookies through your browser settings
• Raise a complaint directly with me about how your data has been handled

To exercise these rights or raise a concern, contact me at hello@cheryldavies.uk. I'll acknowledge any complaint within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you're unhappy with how your data has been handled.

7. Third-Party Links

This website may contain links to third-party sites. I'm not responsible for their privacy practices or content. Please review their policies before providing any personal information.

8. Children's Privacy

My services are not directed at children under 13. I do not knowingly collect information from children. If I learn that data has been inadvertently collected from a child, I will delete it promptly.

9. Updates to This Privacy Policy

I may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. I encourage you to review it regularly.

Contact

If you have any questions or concerns about this Privacy Policy, contact me:

Email: hello@cheryldavies.uk

By using my services, you acknowledge that you have read and understood this Privacy Policy.